FAQ

Where do you source your fruits?

Our fruits are grown in regions across Japan, including Shikoku, Kyushu, Wakayama, Aomori and Yamanashi.
Are Kimino drinks vegan and gluten-free?

Yes, all of our products are vegan and gluten-free.
店舗でKiminoを販売したいのですが。

卸販売ページをご覧いただくか、wholesale@kimino.com までご連絡ください。
I need to change or cancel my order — what should I do?

If your order has not shipped, contact help@kimino.com as soon as possible.
Where do you ship?

We currently ship within the United States and Japan.
How do subscriptions work?

Subscribe to receive your preferred drinks at regular intervals. Receive 10% of all orders. Manage your subscription in your account.
Can I pause, skip, or cancel my subscription?

Yes, at any time through your account dashboard.
Can I change the quantity or frequency of my subscription?

Yes. Adjust your subscription settings in your account.

Still have questions?
Reach out to us anytime at help@kimino.com — we’re happy to help.